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- User shall be entitled to cancel an order booked on megaolio.com by placing a Cancellation request at “[email protected]” or by logging a call to our Support Team.
- Valid Reasons for Order Cancellation:
- Order by Mistake
- Wrong Item Ordered
- Cancellation requested by a customer will lead to a deduction of 18% (3% Payment Gateway + 15% Other Charges) from the total amount of order.
- In case the order is already shipped then 18% (3% Payment Gateway + 15% Other Charges) + Forward Shipping Charges + RTO (Return to Origin) Shipping Charges will be deducted from the total amount of order.
- We have all the rights to cancel the order without any prior notice for any reason whatsoever. (100% refund will be given).
- Refunds will be initiated to the origin mode of payment. In some cases, we may require your Bank Details or Paytm Number to initiate the refunds manually.
- Refunds will be credited within 5 to 7 business days from the date of refunds approval.